Q. Why am I getting an error when signing in to Primo and using the Off-campus login at the same time?

Answer

To search for articles, books, journals, renew books etc. you only need to sign in to Primo by going to Off-campus login and select Primo or directly go to Primo and select Guest to sign in. 

If you want to search for articles directly from any of the databases (eg. EBSCOhost), you need to sign out of Primo and use the Off-campus login instead.You can still search for books and journals in Primo and link to full text without signing in. However, you will not have full functionality such as renewing books or checking your fines.

NB: Signing into Primo and Off-campus login at the same time is not advisable. 

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  • Last Updated Feb 09, 2018
  • Views 3
  • Answered By Andiswa Mfengu

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